Projects

RIKON pioneers academic projects under our thematic research clusters: Innovationthrough utilising the Irish and international business landscapes as a laboratory to leverage and integrate our multidisciplinary and thematic expertise. Reflecting the multi-disciplinary areas of expertise underpinning the RIKON research community, our academic project portfolio transcends a diverse range of service innovation domains including:

• Multi-industry service innovation models and processes
• Knowledge management and knowledge transfer in supporting innovation and business
• Organisational, network and collaborative innovation models and structures

 

Within these thematic areas our researchers pioneer academic projects in the areas of:

• New service and experience innovation
• Service design and visualisation
• Innovation and networks
• Knoweldge management and knowledge transfer efficiency
• Tourism and green innovation
• Service innovation policy
• Inter-organisational relationships
• Small and micro firm learning
• Customer relationship and interface management
• Marketing and the utilisation of information technology and systems to business applications.

Ongoing Research Projects

• Conceptualising and Operationalising Firm-Level Innovativeness: An Irish Small and Medium-Sized Firm Perspective
• Maximising the Niche Potential of Senior Tourism for Irish Culture and Heritage Firms in Off-Peak Season
• Professionalism in Tourism: Its Conceptualisation and Application
• Transnational Entrepreneurship: Bridging Dual Socio-Cultural Affiliations – an international study

Completed Research Projects

• A Framework for Customer-Relationship Management Capability in the Irish Hotel Industry
• A Learning Framework for the Small Business Environment
• An Exploration of the Characteristics and Embeddedness of Entrepreneurs in a Rural Community
• An Investigation into the Uptake and Benefit of Virtual Learning Network Opportunities in the Small Business Tourism Sector
• Beyond formal learning network structures- An exploration of evolving learning communities in the micro-firm tourism environment.
• Bridging Dual Socio-Cultural Affiliations: A Multi-Nation Comparative
• Building Customer Loyalty through Experiences
• Collaborative HRM Delivery: Surfacing the Features and Associated Impacts that Emerge in Line Manager-HR Professional Relationships
• Collaborative Rural Networks: An examination of the Roles and Relationships between Regional Stakeholders
• Conceptualising Firm Level Innovativeness and Its Strategic Antecedents
• Cultural Tourism Experiences: A Development Framework
• Developing an Integrated Prescriptive Model of Sustainable Rural Development
• Developing Business-to-Business Network Collaboration in a Rural Tourism Destination
• Developing Ireland’s Service Innovation Research Potential: Competency Mapping and International Collaboration Roadmap Development
• Evaluation of Fáilte Ireland’s Tourism Learning Network Initiative: Modelling of Best Practice
• Exploring the Nature of Effective Customer Relationship Management Capability in the Irish hotel Sector
• Fáilte Ireland Tourism Learning Networks (TLN)
• Investigating the Influence of Network Capability on Market Orientation Capability in Academic Spin-out Companies
• Maximising the Niche Potential of Senior Tourism for Irish Culture and Heritage Firms in Off-Peak Season: A Pilot Study
• Network Management Capabilities During Tourism Destinations: A Strategic Net Perspective
• Overcoming the Barriers to Managing Innovation in the Early Stages of New Product Development in SMEs
• Repairing Inter-Organisational Relationships in Dissolution: An Integrated Framework.
• The Development and Marketing of Quality ‘Green’ Tourism in the South East Region of Ireland and Pembrokeshire (TWIGS: Tourism Wales & Ireland – Green & Sustainable)
• Users as Co-Inventors: A Model for Involving Users in the Early Stages of New Product Development