Dr. Patrick Lynch
PhD, BBS

Research Group : Research in Innovation, Knowledge Transfer and Organisational Networks

Developing a Service Innovation Maturity Model. Funded by the RIKON research fund, this longitudinal applied project has a lead time of 4 years and is due for completion October 2016.

A Lean Service Design Framework. Funded by the RIKON research fund, this longitudinal applied project has a lead time of 4 years and is due for completion October 2016.

A Framework for Customer-Relationship Management Capability in the Irish Hotel Industry. This project is funded by Fáilte Ireland’s Applied Research Scheme and is due for completion May 2013

Building and Managing Intellectual Capital in the Irish Hotel Industry through Knowledge Management Capabilities. This project is been funded by RIKON, WIT and the Fáilte Ireland Scholarship Scheme. This project has a lead time of 4 years and is due for completion October 2013.

Conceptualising and Operationalising Firm-Level Innovativeness: An Irish Small and Medium-Sized Tourism Firm Perspective. This project is in part funded by the Irish Technology Research Strand 1 and RIKON Research Fund. It has a lead time of 4 years and is due for completion October 2013.

Network Management Capabilities During Tourism Destinations: A Strategic Net Perspective. This project commenced in December 2009 with an expected completion date of December 2013

Professionalism in Tourism: Its Conceptualisation and Application. This longitudinal applied project has a lead time of 4 years and is due for completion October 2013.

Repairing Inter-Organisational Relationships in Dissolution: An Integrated Framework. This project is in part funded by the Irish Technology Research Strand 1 and RIKON Research Fund. It has a lead time of 4 years and is due for completion October 2013.

Maximising the Niche Potential of Senior Tourism for Irish Culture and Heritage Firms in Off-Peak Season: A Pilot Stud. This project was funded by Fáilte Ireland’s Applied Research Scheme and had a lead time of 12 months. Completed 2013.

2012. Collaborative Rural Networks: An examination of the Roles and Relationships between Regional Stakeholders. This project was funded by the Irish Research Council for the Humanities and Social Sciences (IRCHSS). It had a lead time of 4 years. Completed.

2011. Users as Co-Inventors: A Model for Involving Users in the Early Stages of New Product Development. This project was funded by the Irish Technology Research Strand 1 It had a lead time of 24 months. Completed.

2011. Developing Business-to-Business Network Collaboration in a Rural Tourism Destination. This project was funded by the Irish Technology Research Strand 1 and had a lead time of 24 months. Completed.

2011. Conceptualising Firm Level Innovativeness and Its Strategic Antecedents. This project was funded by the Irish Technology Research Strand 1 and had a lead time of 24 months. Completed.

2011. An Exploration of the Characteristics and Embeddedness of Entrepreneurs in a Rural Community. This project was funded by the Irish Technology Research Strand 1 and had a lead time of 24 months. Completed.

2010. Cultural Tourism Experiences: A Development Framework. This project was funded by the Fáilte Ireland Scholarship Programme and had a lead time of 24 months. Completed.

2010. Exploring the Nature of Effective Customer Relationship Management Capability in the Irish hotel Sector. This project was funded by the Irish Technology Research Strand 1 and had a lead time of 24 months. Completed.

2009. Building Customer Loyalty through Experience. This project was funded by Fáilte Ireland Scholarship Scheme and had a lead time of 24 months. Completed.

2008. Developing an Integrated Prescriptive Model of Sustainable Rural Development. This project was funded by the WIT BEHEST Group Scheme and had a lead time of 12 months. Completed.

Lectured on a range of undergraduate, marketing courses involving:

• Bachelor of Business Studies (Hons), Marketing & Management Stream
• Bachelor of Business Studies
• BA in Marketing and Digital Media
• BA in Tourism Marketing
• BA in Languages and Marketing
• BA in International Business
• BSC in Retail Management
• BSc in Micro Enterprise Management
• Higher Certificate in Business Studies
• Higher Diploma in Business in Management
• Higher Diploma in Service Design and Innovation
• Supervisor of numerous undergraduate dissertations, which utilised both qualitative and quantitative methodologies

Lectured on taught Masters programme:

• Executive Masters in Business Administration
• Masters of Business Studies in Internationalisation
• Masters of Business Studies in Management
• Masters of Business Studies in Marketing
• Masters of Science in Business, Innovation, Technology and Entrepreneurship.
• Masters of Business in the Management of Change
• Postgraduate Diploma in Enterprise Management

Supervision of numerous taught post-graduate dissertations, which utilised both qualitative and quantitative methodologies.

Supervision of research projects for Masters in Business Studies by Research, Doctoral and Post-Doctoral research.

Course Development board for:

• Fáilte Ireland Bachelor of Science in Small Enterprise Management
• Postgraduated Diploam in Innovation.
• BA in Marketing
• Masters of Science in Business, Innovation, Technology and Entrepreneurship.
• Doctorate of Business Administration

• Director of RIKON Service Innovation Research Group, School of Business, SETU
• Principal investigator on over 400 service innovation projects to industry
• Blind Peer Reviewer: Services industries Journal, Irish Journal of Management; Journal of Tourism Hospitality Planning and Development and AMA Winters Conference.
• Currently supervising 6 PhD students. Supervised 3 PhD to completion and 5 masters by research.