Publications

Building Loyalty: Creating Value Through Customer Experiences

Donnelly,, Ms Martina BUILDING LOYALTY CREATING VALUE THROUGH CUSTOMER EXPERIENCES. In: IAM Conference, September 2008, Dublin.

Building Loyalty: Creating Value Through Customer Experiences (RIKON Group)

Donnelly, Ms. Martina BUILDING LOYALTY: CREATING VALUE THROUGH CUSTOMER EXPERIENCES - RIKON Group. In: Tourism and Hospitality Research in Ireland, 2008, Tralee, Co. Kerry.

A Study of Strategic Innovation Practices within the Irish Tourism Industry

Denwood, Czarina and Lynch, Dr. Patrick and Harrington, Dr. Denis A STUDY OF STRATEGIC INNOVATION PRACTICES WITHIN THE IRISH TOURISM INDUSTRY. In: Irish Academy of Management Conference, Hosted in DCU, Dublin, September 2008, Dublin.

Towards a Model of New Service Development for Differentiated Tourism Services

Dalton, Roseline and Lynch, Patrick and Lally, Anne Marie TOWARDS A MODEL OF NEW SERVICE DEVELOPMENT FOR DIFFERENTIATED TOURISM SERVICES. In: The Toursim and Hospitality Research in Ireland Conference (THRIC), 16th - 17th June, 2009, DIT.

Rural Tourism Development: Proposing an Integrated Model of Rural Stakeholder Network Relationships

Aylward, Elaine and Kelliher, Felicity (2009) RURAL TOURISM DEVELOPMENT:
PROPOSING AN INTEGRATED MODEL OF RURAL STAKEHOLDER NETWORK RELATIONSHIPS. In: IAM Conference (September 2009), 02nd - 4th September 2009, Galway Mayo Institute of Technology.

Dynamic Knowledge Management Capability for the Small Tourism Firm

Gannon, Catherine and Lynch, Patrick and Harrington, Dr. Denis (2009) DYNAMIC KNOWLEDGE MANAGEMENT CAPABILITY FOR THE SMALL TOURISM FIRM. In: IAM Conference (September 2009), 02nd - 4th September 2009, Galway Mayo Institute of Technology.

An Investigation into the Uptake and Benefit of Virtual Learning Network Opportunities in the Small Business Tourism Sector (RIKON Group)

Matthews, Josephine and Kelliher, Felicity and Holden, Mary.T (2009) AN INVESTIGATION INTO THE UPTAKE AND BENEFIT OF VIRTUAL LEARNING NETWORK OPPORTUNITIES IN THE SMALL BUSINESS TOURISM SECTOR - RIKON Group. In: International Conference on Tourism Development, 11th - 14th September, Kos, Greece.

Innovativeness: a Conceptual Framework Antecedents, Dimensions, & Outcomes (RIKON Group)

Walsh, Margaret and Lynch, Dr. Patrick and Harrington, Dr. Denis (2009) INNOVATIVENESS: A CONCEPTUAL FRAMEWORK
ANTECEDENTS, DIMENSIONS, & OUTCOMES (RIKON Group). In: EuroCHRie, 22 - 24th October, 2009, Helsinki.

Towards an Understanding of Experience Concept Development in Tourism Service Design (RIKON Group)

Dalton, Roseline and Lynch, Patrick and Lally, Anne Marie (2009) TOWARDS AN UNDERSTANDING OF EXPERIENCE CONCEPT DEVELOPMENT IN TOURISM SERVICE DESIGN (RIKON Group). In: EuroCHRie, 22 - 24th October, 2009, Helsinki.

An Integrated Model for Managing Innovation in the Early Stages of New Product Development in SMEs (RIKON Group)

Flinders, Clare and Lynch, Patrick and Holden, Mary T. (2009) AN INTEGRATED MODEL FOR MANAGING INNOVATION IN THE EARLY STAGES OF NEW PRODUCT DEVELOPMENT IN SMES(RIKON Group). In: 11th European Conference on Creativity and Innovation, 28th - 30th October, Brussels.