RIKON’s digital strategist Rory McCall delivered a strong presentation on the latest trends and developments in the field of customer experience and engagement during the first “Marketing Done Smart” webinar series event. The presentation addressed how businesses can adapt to the drastically changing business environment and utilize some of the latest digital tools to their advantage.
“Understanding Customer Experience in the New Reality”. Presented by Rory McCall.
“Marketing Done Smart” webinar series was launched by South-East Marketing Forum on 5th October and is proudly hosted by RIKON. The monthly series, featuring an exciting lineup of expert speakers, is envisioned to become an educational and support-focused platform, where start-ups, micro-businesses and even SMEs can learn about the latest developments in the field of marketing and gain some valuable insights, which can be applied to their business.