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Tool - After Sales

After Sales

The purpose of this practice is to create customer solutions. These can include a variety of after sales services such as training, consulting, technical support, repairs, upgrades, inspections, and maintenance. The addition of these services boost revenue, provide opportunities for upselling or cross-selling, provide further understanding of customers, and are a source of differentiation. However, it is accepted that the provision of these services adds greater complexity to the business and skilled management is required.

Downloads:

After Sales

After Sales – Template