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Case Studies

Irwin’s Megastore – Customer Interface Case Study

Irwin’s Megastore is a Midleton and Dungarvan-based electrical retailer specialising in selling a wide selection of products including audio, televisions, washing machines and dryers. The company began selling electrical products in 1976 from Midleton and Dungarvan in 1984.   Over its…

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Stakeholder Engagement Key to Development of Social Enterprise Strategic Development Plan

Background  GOMA is a gallery of modern art in Waterford city. Established in its current form in 2016, the gallery is an artist-led space for the benefit of artists, in particular artists recently graduated or embarking on their artistic careers….

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Corporate Gifting Company Positioning Itself in a Busy Post-COVID-19 Marketplace

Background  Lonergan Corporate Gifts Ltd. is a Kildare-based rewards and recognition company that has been in business since 1998. In this time it has grown with its clients delivering bespoke corporate gift solutions to a host of blue chip organisations…

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Rafter’s Gastro Pub – Segment Analysis

Rafter’s Gastro Pub Rafter’s Gastro Pub is a Kilkenny City Centre pub, lunch destination and accommodation provider. It’s located at the very heart of The Marble County – only a five-minute walk from Kilkenny Castle and close to the other…

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Development of customer engagement strategy leads to growth in new markets

Company Background Lorimat Jewellers is a Kilkenny based jewellers based on Patrick Street, near the city centre. The company specialises in the provision of world-class engagement rings, wedding bands and necklaces for men and women. The company had recently moved…

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Lean project enables the culture of continuous improvement and improves efficiency

Project Background Germar Electrical and Security is a long established company based in Waterford City, which serves the entire South-East of the country offering a vast range of services to a variety of customers and sectors, including industrial, commercial, domestic,…

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Adopting a cloud-based solution helps transform a harvesting business during COVID-19 crisis

Background Western Forestry Co-op was established in 1985 by the Dairy Co-operatives in the Western Counties in response to a need for support services for landowners considering forestry. Since that time the Co-op has afforested thousands of acres along the…

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Dublin Tech Company offering innovative storage solution

Background A Dublin based technology company identified a market opportunity surrounding secure document storage solutions for people to safely file and access personal items of importance such as wills, insurance paperwork, power of attorney and after-life care instructions. Indeed, in…

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Review of internal processes leads to higher efficiency and profitability

Background The company was established by Mick & Catherine Lambert in 1986 in Hacketstown Co Carlow. The business became integral to the locality over the years and built up a reputation for always having everything in stock and prompt deliveries…

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The Value of a Lean Approach to Processes

Background Founded by David Griffith, Panoptic IT provide a range of managed IT and Web Development Services to businesses from the retail, hospitality and tourism sectors from their offices in Kilkenny and Cork. David identified that growing from a sole…

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