This is a questioning technique that focuses on answering the questions ‘what?’, ‘who?’. ‘where?’, ‘when?’, ‘why?’, and ‘how?’. By directing attention to these queries, the method enables the identification of issues or problems and supports the discovery of solutions. The centrality of questions provides a comprehensive approach for understanding areas of difficulty and it is frequently used in circumstances where elaboration of the domain is required.
This technique can be performed in a variety of ways, using office software or with a pen and paper. The questions that constitute this approach are asked regarding the focus area and the insights provided from their resolution provide the basis for solutions.