Business Consultancy

RIKON provide strategic marketing, innovative design capabilities and business development expertise. Our Strategists focus on a five phased approach to innovation where we Explore, Reframe, Ideate, Visualise and Strategize around wicked problems. We are solutions orientated can assist businesses to improve both business and marketing strategies for business.

The applied research team has substantial expertise in service design, business modelling, and business process optimisation, marketing strategy and high quality research, mixed methods and qualitative methodologies. A unique strength of the RIKON delivery team is the collaboration with hundreds of local and national businesses across industry sectors that have enabled high quality interdisciplinary research and service design from a practical perspective.

Strategy and Business Model Innovation

RIKON is focused on helping clients across all sectors create, redesign and optimise their business models and to develop solid strategies around them.

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Operational Excellence

RIKON’s process improvement experts assist with identifying the changes required to enhance operations and facilitate the process of change within a company.

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Digital Transformation

RIKON provides a range of services including online channel reviews, customer engagement and internationalisation strategies and we liaise with third party developers to ensure our clients get the maximum return on investment.

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Marketing and Service Design

The ever-changing marketing landscape can prove daunting for businesses with limited budget and resources. RIKON can help identify which channels best suit your company and provide results in areas such as delivery of targeted traffic, nurturing of relevant leads and the development of inbound marketing strategies



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